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Registration 登記

Profile Information 個人資料

Login Data 登入信息

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  1. How Do I Place an Order 怎樣下訂貨選購
  2. How Do I Create an Account 怎樣登記賬戶
  3. Getting the Latest Promotions 瞭解最新推廣
  4. Cannot Add Product to the Cart 不能加產品到購物車?
  5. Send Purchase as Gift 送禮物給朋友
  6. How to Write Product Reviews 如何寫貨品評語
  7. How to Use Lotus Coins 如何使用庭幣
  8. Use of Discount Code 優惠碼的使用方法

 

HOW DO I PLACE AN ORDER 如何下單訂購?

Orders are placed via our eStores: 透過網上商店

www.lotusting.com.hk (for China, Taiwan, Hong Kong, and Macau) (服務中國、台灣、香港及澳門地區)
www.lotusting.com.sg (for Singapore, Malaysia, Indonesia,Thailand,Vietnam) (服務新加坡、馬來西亞、印尼、泰國及越南地區)
www.lotusting.com (for other countries/region, such as USA, Austraiia and Europe)  (服務其他美國、澳洲、歐洲地區)

We offer free deilivery in each of our stores.  That means what you see is all what you pay: There is no extra or hidden charge.  Besides placeing order directly from our stores, you can also leave us messages in Facebook, Wechat, email, or even live chat. 我們在相對的網店, 提供免費當地平郵。見到的價格就是你要繳付的, 完全没有隱藏收費。除了在網店直接下單, 您也可以在Facebook, Wechat,電郵或網上即時對話系統留言。

Should you have any problem in placing an order, you can always reach out to our friendly Customer Service team through any of the above mentioned channels. We are more than happy to assist you. 如果您在訂購上有什麼疑問, 可以隨時用以上方法聯絡我們, 我們的客戶服務同時會誠意協助。

Happy shopping! 購物愉快!!

 

HOW DO I CREATE AN ACCOUNT 怎樣登記賬戶?

Step 1: Please click on “Account” on the top right hand corner of any page, and select "Register".
Step 2: Fill in your details as requested. 
Step 3: Click “Submit"

第1步: 將鼠標移至網站右上角的帳戶, 然後點擊「註冊」 
第2步: 輸入個人資料 
第3步: 點擊「提交」

Register Lotusting.com

It's that simple! Registration should now be completed and you should receive a confirmation email to the email address you registered with.  After complete the registration, we will get HK$100 by email for your coming purchase. 

過程非常簡單! 提交資料後您將收到確認電郵, 收到電郵即代表您已成功建立帳戶。完註冊後, 你可得以電郵收到HK$100之優惠編號作以後網購之用。

So, while you visit next time, you can just login our website & you will find your buying history and shopping chart that you still not checkout.

所以, 下次再到我們的網店, 只要入您的戶口, 就可以看到您的購物紀錄及購物車中未結帳的物品。

 

GETTING THE LATEST PROMOTIONS 怎樣得知最新推廣資料?

For each promotion, our privileged customers will receive a DISCOUNT CODE via email, Facebook message or our newsletters.  The best and fastest way to receive the latest updates from us is to subscribe to our newsletter! (at the right bottom of the pages)

每次優惠, 我們的特選客戶均會以電郵、facebook 留言或LOTUSTING通訊, 收到我"優惠編號" 最好及最快捷的方法當然是加入登記LOTUSTING通訊, 只要在網頁的右下角, 填上您的電郵即可。

Good News!! You will get a HK$100* voucher for your Lotusting.com.hk purchase after you sign up. Simply scroll to the bottom of any page at our store, and fill in your email address in the given email field on the right. The voucher will be sent straight to your preferred email address! You can also stay tuned to our promotions via our Social Media updates on our Facebook Page - get down to shopping while you're on the go!

好消息!! 當您成功登記電郵, 我們以電郵即時送上HK$100的優惠編號*。當然您也別忘記在 Facebook Page 先"讚", 再加關注; 您再也不會錯過我們的更新及優惠。

LotustingSG Facebook Like

 

CANNOT ADD PRODUCT TO THE CART?
不能加產品到購物車?

Sometimes, you will find there is no response on adding a product in shopping cart.  Please make sure you have selected the colour field.
有些時候, 選產品時按"ADD TO CHART" 没有反應, 請先確定是否已選相關項目, 如顏色。

 

SEND PURCHASE AS GIFT TO FRIEND WITH PERSONAL MESSAGE
可否送禮物給友人並留下祝福語句?

Yes, if this is a gift for your friend,  please click the "Add Gift" option when you check out the order, and leave a greeting note to your friend.

是的, 如果這是禮物, LOTUSTING.com 可提供此服務。您只要在結帳時, 選ADD GIFT OPTION, 加上祝福語句就可以.

當你的朋友收到禮物時就可以收到您誠意的祝福。

checkout_gift@lotusting

選全單產品或個別產品, 賀卡會放於相關產品的盒中。選後會出現以下欄目, 對應填上資料即可。

 

How to Write Product Reviews
如何寫貨品評語

Go to the particular product page which you want to write reviews,  if the product already has reviews, you may just click the "Add Your Review" as shown below.

去到您想寫評語的產品畫面, 如果此產品已經有評語,請選 Add Your Review (如下圖所示)。

Product Review Steps

 

If no review has been written for this product, please scroll down the page, and click "Review", and then click "Be the First to Review this Product" as shown below.

如果此產品還沒有任何評語,請到產品頁的下半部,如下圖所示,摁 Review, 然後再摁 Be the First to Review This Product。

Product Review at Lotusting

 

Then you can give various ratings, write relevant reviews accordingly as shown below, and click "Submit" to complete your review process.

之後如下圖所示,您就可也給評分及寫下相關評語,最後嗯 "Submit" 遞交評語,就完成啦!

Product Review at Lotusting

 

Use of Discount Code 優惠碼的使用

在電郵、Facebook或其他途徑得到優惠碼(DISCOUNT CODE), 購物時使用優惠編碼即可獲得折扣優惠! 使用方法如下: 

(1) 於「CART」頁面查看已選擇的貨品 
(2) 於「DISCOUNT CODE」一欄輸入優惠編碼
(3) 點擊「APPLY」即可獲得折扣優惠

注意有些優惠是不能同時使用, 或要達到一定金額方可使用的。如有問題請聯絡我們。

discount@lotusting

無法使用優惠編碼, 為甚麼?

請嘗試檢查以下事項:

1. 檢查於購物袋或結帳頁面輸入的優惠編碼是否正確

2. 檢查優惠編碼是否已經過期

3. 檢查電子報或網站推廣中所列明的優惠條款及細則: 某些優惠編碼不適用於減價貨品或只適用於某些品牌及貨品

4. 檢查您想購買的貨品是否屬於不打折品牌/貨品, 詳情請按。 另請注意, 所有由供應商直接寄出之貨品一律不適用於任何優惠券。

如有問題, 歡迎與客戶服務部聯絡。